24 hour Call centre
Call centre
24 hour Call centre

Topside Support

Originally set up to support our own clinics and medics, our Topside Support is now also available as a standalone telemedicine service. This service is ideal for clients who employ their own medical staff but do not have the facility to provide them with support on a 24/7 basis.

Clinicians specialised in emergency medicine staff the service, complemented by consultants. Together, they are available on a 24/7 basis to provide telemedicine advice to client medics at remote onsite clinics. It gives medical staff on site the convenience and peace of mind of having an immediate, round-the-clock link to senior medical specialists and consultants back at base.

Medics feel supported by having instant access to senior consultants. Our clients also have a more efficient way of having staff treated competently on site. With the service, our clients’ onsite medics are able to make well informed decisions on the requirements for medical evacuations.

Our Topside Support team can also connect to the remote sites to view patient information in real time using telemedicine applications. This enables them to view and interpret patient information directly, giving more accurate diagnosis, better decisions and hence improved patient outcomes.

 

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